At GWBMA, we make every effort to provide the services delivered by us and guarantee your satisfaction with our services and support. We make every effort to deliver the best company registration, Trademark, Copyright, Patent, Company Verification online service in Mainland China.
If you’re not satisfied with the service, please via email firstname.lastname@example.org and the requests are reviewed by members of the Senior Management and personally responded to within 48 hours in the working days.
However if, due to any reason, we are unable to provide to you the service you purchased online from us, then you shall be entitled to a refund which shall be subject to the following situations:
If the request for the refund has been approved by GWBMA, the same shall be processed and intimated to you via email. This refund process could take a minimum of 30 working days to process. We shall handle the refund process carefully and ensure that the money spent by you is returned to you at the earliest.
Similarly, if you want to change the registration service you ordered for a different one, you must request this change of service within 30 days of purchase. If the request has been approved by GWBMA, the purchase price of the original service, less any earned fee and money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your registationchina.com account.